Beware of Calls Appearing to Come From TDLR

TDLR

We’ve been hearing from licensees that some of you have received suspicious phone calls that appear to come from the TDLR Customer Service line (512-463-6599).

These calls usually come from someone claiming to be a TDLR investigator who says there’s an issue with the TDLR license or file. Other calls have claimed that the person receiving the call is a victim of identity theft and that a criminal case has been filed against them. Other calls have claimed that the FBI is investigating the licensee.

Please know this: we won’t call you to tell you that your license is suspended or that you’re being investigated or ask you for money.

If you receive a phone call that appears to come from TDLR but you haven’t called or emailed us first – and if the caller is asking for personal information or requests payment – please don’t provide any information or payment. Call TDLR first to confirm whether we actually called you – because we probably didn’t.


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